Performance Management Information System (PERMIS)

Historically performance contracting and evaluation was done manually, using MS Excel and Word, which proved to be time consuming and inefficient. This process also lacked transparency and governance from an ICT and people management perspective. As businesses matured, they looked at innovative ways to optimise some of the HR processes such as the performance management processes. The goal was to improve the process by moving away from the paper-based way of working, towards an PERMIS was developed to bring about standardisation of performance management processes in WCG as well as addressing process transparency and governance in managing employee performance. The Ce-I and People Management Branches note that the ever-increasing complexity of performance management necessitates continual improvement and reiteration of PERMIS so that employee performance in the province is objectively measured, and optimised. automated process and workflow.