Knowledge Repository
Explore our collection of knowledge resources and documents.
Find valuable information below.
Performance Management Information System (PERMIS)
Historically performance contracting and evaluation was done manually, using MS Excel and Word, which proved to be time consuming and inefficient. This process also lacked transparency and governance from an ICT and people management perspective. As businesses matured, they looked at innovative ways to optimise some of the HR processes such as the performance management processes. The goal was to improve the process by moving away from the paper-based way of working, towards an PERMIS was developed to bring about standardisation of performance management processes in WCG as well as addressing process transparency and governance in managing employee performance. The Ce-I and People Management Branches note that the ever-increasing complexity of performance management necessitates continual improvement and reiteration of PERMIS so that employee performance in the province is objectively measured, and optimised. automated process and workflow.
Date: 2025/08/07
Version: 0.1
Tags:
HRM Solution
Government Internally Developed Solution
Improving Internal Efficiencies
Performance Management
.jpeg)
Digital Patient Journey (HMS2)
The project is transitioning the Eastern Cape Department of Health from a predominantly manual patient medical record system that integrates other systems within the digital health landscape in South Africa, that includes NHLS, SANBS, HPRS etc. The system that is deployed is called HMS2, which is a inhouse developed system that maintains a shared medical record, allowing for the electronic recording and sharing of patient journeys (encounters and episodes) within and between healthcare facilities. This significant advancement allows the EC DoH to access real-time patient information across implemented healthcare facilities.
Date: 2025/08/06
Version: 0.1
Tags:
eHealth
Government Internally Developed Solution
Health Management System
Intergrated Health System
Digital Fingerprint for Pathology Services
The idea of the solution came after a Pathology Services official was part of the repatriation team that went to Nigeria to collect the mortal remains of those that died after the collapse of a church building in 2014. The challenge observed here was that families had to wait a long time to get closure on the identity of their loved ones. This is the same challenge that faces forensic pathology services where families wait a long time for DNA or fingerprint verification on bodies that cannot be identified using facial recognition. In addition to this, there was also a challenge of unidentified bodies that were piling up in mortuaries. The solution to deal with this challenge was a biometric solution that was the outcome of collaboration between CSIR and Bronkhorstspruit Pathology Services
E-Recruitment System: Eastern Cape
The main reason for developing the e-recruitment system was to improve the turnaround time of the whole recruitment process which was a long period due to the process of typing a Masterlist, using an Excel spreadsheet. Masterlist was delaying the recruitment process since some jobs had more than 2000 applicants. This required more resources in terms of personnel and time. As each applicant applies for a job, the Z83 and masterlist is generated by the system, Recruitment officials can view applicant profiles and download the applicants’ files for the job before and after the closing date.
Date: 2025/08/04
Version: 0.1
Tags:
E-Recruitment
HRM Solution
Internally Developed Solution
Improving Internal Efficiencies
Citizen-focused Innovation
E-Recruitment Platform: Limpopo Province
The E-Recruitment Platform started to address inefficiencies in the recruitment processes which were manual and time consuming. The traditional method of managing job vacancies and applications were manual, which resulted in delays and created an administrative burden. Based on the STATS SA e-Recruitment model, the system introduced key innovations that streamline recruitment processes. The system allows for efficient publication of vacancies, automated receipt and screening of applications, and comprehensive reporting features.
Date: 2025/08/01
Version: 0.1
Tags:
HRM Solution
Internally Developed Solution
Improving Internal Efficiencies
Citizen-centric Solution
E-Recruitment
The BizPortal Platform
The BizPortal is a platform that was developed by the Companies and Intellectual Property Commission (CIPC) to offer company registration and related services in a simple, paperless, and seamless digital way. It was developed in response to the quest for improving the ease of doing business in South Africa, especially starting a business. The challenges that have been addressed through the BizPortal include a reduction in turnaround times in company registrations. According to the World Bank Report 2019, it took over 40 days to start a business in South Africa. Starting a business not only involves registering with the CIPC, but it also includes tax registration, Unemployment Insurance Fund (UIF) and Compensation Fund registration. With the introduction of the BizPortal, all these services can now be done in a single online application process that can be concluded within a few minutes or up to 24 hours.
Date: 2025/07/17
Version: 0.1
Tags:
Economic Development
Internally Developed Solution
Improving Internal Efficiencies
Citizen-Centric Solution
Intergrated Service Access
Gauteng E-Recruitment System
The Gauteng E-Recruitment System covers the whole recruitment process in one platform i.e. from placement of adverts, automated creation of unique reference numbers for each advert, application with SMS notification and shortlisting criteria, electronic shortlisting capability, and Management reports on advertising expenditure, adverts placed, applications received and shortlisted per department as well as per reference.
Date: 2025/07/17
Version: 0.1
Tags:
Government Internally Developed Solution
Citizen-Centric Solution
Improving Internal Efficiencies
HRM Solution
E-Recruitment